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These Terms and Conditions (“Agreement”) govern the use of the phone + data plan bundle (“Bundle”) offered by Purism (referred to as “we,” “us,” or “our”) to you (“Customer” or “you”).
By subscribing to the Librem 5 + AweSIM (comprising AweSIM, SIMple Plus, and SIMple) Bundle, you acknowledge and agree to be bound by these terms.
It is essential that you read and understand this Agreement before purchasing the data plan bundle.
1.1 By purchasing the Bundle, you agree to make fixed monthly payments for a duration of 12 months (“Payment Period”).
The billing cycle for the phone + data plan bundle is on a recurring monthly basis, commencing on the date of subscription.
1.2 The fixed monthly payment includes the cost of the phone and the data plan service for the duration of the Payment Period.
1.3 After the Payment Period expires, the data plan service will be automatically charged at the full rate unless you migrate to a different plan or terminate the service (as outlined in section 4).
1.4 You hereby authorize Purism to charge your chosen payment processor for fixed monthly payments during the Payment Period.
You agree to make full payment for the phone + data plan bundle within 7 days of the monthly billing cycle.
Failure to pay the billed amount within the specified time may result in service interruption or termination without notice.
2.1 Data plan service will not be activated until the Customer receives the Bundle and requests activation of the SIM.
2.2 All data plan activation correspondence shall be communicated through the appropriate channels, as described in the documentation included with the Bundle.
2.3 Failure to provide an activation notice within 10 business days of receipt of the Bundle will not alter the recurring charges of the Bundle.
3.1 If Bundle membership is terminated prior to the completion of the Payment Period, the Customer will be subject to an early termination fee up to the pro-rated value of the phone as calculated at the time of Bundle purchase, and data plan services may be suspended or terminated at the discretion of Purism.
3.2 Failure to pay the early termination fee within 30 days may result in further penalties or legal action by Purism.
4.1 Refunds for items in the Bundle abide by Purism’s posted Refund Policy.
4.2 RMAs will be issued for products as described in the Hardware Warranty Policy.
4.3 Data plan services will still be charged for the remainder of the active billing cycle, but will not be renewed.
4.4 The Customer is responsible for any phone number transfers within this time.
5.1 During Payment Period
– 5.1.1 Purism is unable to pause or modify the subscription during the Payment Period in any case, including the duration of time the device may be in Purism’s possession for repairs.
5.2 Following Payment Period
– 5.2.1 Following the Payment Period, the Customer may terminate or adjust the service plan by providing written notice at least 30 days prior to the next renewal date.
– 5.2.2 Failure to comply with service adjustment notification within the specified timeframe will cause the data plan service to continue as-is and be charged the full rate of the data plan at the time of renewal.
6.1 The Customer may transfer an existing number to or from AweSIM services by following the porting process as outlined by Purism.
6.2 Transferring a number to AweSIM services is an extra charge not included in the Bundle.
6.3 Purism is not liable for any issues or delays that may arise during the number transfer process, including any loss or interruption of service during the transition.
6.4 The Customer understands that transferring an existing number may require the cancellation of services with the active provider, which may incur additional charges.
7.1 The Bundle is intended for personal or commercial use only and is not permitted for resale.
7.2 The Customer agrees not to use the Bundle in a manner that infringes upon the rights of others or violates any applicable laws or regulations.
9.1 Purism shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use the Bundle.
9.2 Our liability, if any, shall be limited to the amount paid by you for the specific bundle.
9.3 These Terms and Conditions constitute the entire agreement between you and Pursm, superseding any prior agreements or understandings, written or oral.
9.4 Purism reserves the right to modify or replace these Terms and Conditions at any time.
Any published modifications will be effective immediately for any and all sunsequent Bundle purchases.
9.5 If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
9.6 Any failure by Purism to enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision.
By purchasing the Bundle, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Failure to comply may result in the termination of our services without notice.
If you do not agree with any part of these Terms and Conditions, please do not purchase the Bundle.