Purism, SPC is a computer technology social purpose corporation. Purism manufactures the Librem personal computing devices with a focus on software freedom, computer security, and Internet privacy. We are looking for long-term, highly motivated, responsible, reliable Computer Device Technician to assist our manufacturing, assembly, and repair facility in the day-to-day operations and customer service located in Carlsbad, California.
• Assemble and repair cell phones and laptop using specific tools and instructions
• Examine product and completed assembly operation until an initial suspicion requires further checks using small hand tools, prescribed testers and software.
• Completed proper product software upload
• Ensure that all pertinent repair and testing tools and appliances are in proper working condition.
• Determine parts to be replaced and provide detail summary to the field support organization prior to starting any work.
• Update field support team on the progress of troubleshooting and repair estimates when necessary.
• Observe regular work schedules to achieve optimum work productivity
• Attend training courses on new developments in cellular telephony and technologies if required.
• Experience in diagnostics & repair electronics
• Proficient in cell phone and laptop software programs
• Knowledge in operating different types of cell phones and laptops
• Skills in providing high quality customer service
• Ability to troubleshoot problems and issues of cell phones and laptops
• Should have above average comprehension skills to follow medium complexity instructions in cellphone and computer
• Should have strong computer proficiency, both hardware and software, and peripheral devices used in the repair of cellphones and computers.
• Experience with soldering and circuit board repairs preferred not required
• Ability to work independently
• A vocational course of associate degree in electronics, radio and computers or their equivalent in experience preferred
• 2-3 years of apprenticeship with cellphone technicians gives an advantage
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