Customer Feedback – Purism https://puri.sm/ High-quality computers that protect your freedom and privacy Wed, 01 Oct 2025 18:29:47 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.28 https://puri.sm/wp-content/uploads/2020/04/cropped-purism-logo-rectangle-1-32x32.png Customer Feedback – Purism https://puri.sm/ 32 32 Purism at “Le Capitole du Libre” in France https://puri.sm/posts/purism-at-le-capitole-du-libre-in-france/ Fri, 02 Dec 2022 20:53:35 +0000 https://puri.sm/?p=76536 On the 16th and 20th of November, Adrien Plazas and I had a booth at the French Free Software event “Le Capitole du Libre” in the city of Toulouse. It was the first time the event was taking place since 2019. As for the previous years, this edition was a success and we have met […]

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]]> Librem-EC 1.11 https://puri.sm/posts/librem-ec-1-11/ Wed, 09 Nov 2022 18:35:09 +0000 https://puri.sm/?p=76155 Librem-EC 1.11 for the Librem 14 laptop includes several improvements targeting device stability and reliability.  As with our previous posts on the EC, it has been quite an adventure investigating corner cases!  Update to this release with our update instructions, and as always the source code is available. Battery Power Limits Despite several EC releases addressing […]

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]]> Purism’s Ethical Marketing Principles https://puri.sm/posts/purisms-ethical-marketing-principles/ Fri, 22 Jul 2022 20:52:23 +0000 https://puri.sm/?p=75543 Updated: 2024-01-05 Adding how Purism handles outreach into dystopia and uses third-party tools to educate about switching to Purism (utopia). Updated: 2024-01-06 Listing examples of internal (utopian) tools and external (dystopian) tools. In a previous post, “Is Ethical Advertising Possible?” We talked about the internal discussions we were having as we looked to expand our […]

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]]> Is Ethical Advertising Possible? https://puri.sm/posts/is-ethical-advertising-possible/ Thu, 02 Jun 2022 16:39:52 +0000 https://puri.sm/?p=75123 Is ethical advertising possible? We all certainly know unethical advertising is possible, we live with it every day. The ad-driven Internet has created an insatiable hunger for personal data and as a result most of what the average person does in their web browser, or on their phone, and in real life is being measured, […]

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]]> A Vision in Focus https://puri.sm/posts/a-vision-in-focus/ Tue, 05 Apr 2022 21:03:43 +0000 https://puri.sm/?p=74549 It’s the start of a new era at Purism. With the announcement of my new role as President, I thought I should share a bit about my background at Purism, my thoughts on the vision Purism captured in its Social Purpose charter, how we’ve approached that vision so far, and how I see us working […]

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]]> To Byzantium and Beyond https://puri.sm/posts/to-byzantium-and-beyond/ Mon, 24 Jan 2022 17:59:57 +0000 https://puri.sm/?p=73762 PureOS has had some major changes in 2021 PureOS 10, codename: Byzantium, is the new stable release of PureOS. PureOS 10 is likely not a newcomer to everyone, it’s been around for a while as a rolling release or a “testing” release. It has been shipping on Purism’s new hardware. We’ve moved our kernel forward. […]

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]]> Throwback to 2021, More from Librem 5 in 2022 https://puri.sm/posts/throwback-to-2021-more-from-librem-5-in-2022/ Fri, 14 Jan 2022 19:51:23 +0000 https://puri.sm/?p=73719 We’ve had an excellent year of adding more functionality for the phone to the mainline Linux kernel. As a result, the Librem 5 phone has become quite usable in 2021 and will further improve in 2022. We have also increased shipping throughput, and our estimated shipping times are more accurate than ever. Here is a […]

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]]> 2021 Year in Review: Design https://puri.sm/posts/2021-year-in-review-design/ Mon, 10 Jan 2022 17:00:31 +0000 https://puri.sm/?p=73566 This year, just like the previous years, the Purism design team has been focusing on improving the overall Librem products experience. We took this opportunity to contribute to some amazing upstream projects like Libadwaita for the world to benefit from those modern and respectful technologies. Our goal is to make each Librem product simple and […]

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]]> Year End Update for 2021, Looking Forward to 2022 https://puri.sm/posts/year-end-update-for-2021-looking-forward-to-2022/ Fri, 17 Dec 2021 22:13:44 +0000 https://puri.sm/?p=73455 2021 was a year of transformation and growth for Purism, amidst real challenges. Thank you for all your support and contribution! This has been a particularly daunting year for the supply chain. Really, the global pandemic has made supply chains less reliable, and lead times and shipping times for various parts incredibly unpredictable. In midst […]

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]]> Librem 5 News Summary: January 2021 https://puri.sm/posts/librem-5-news-summary-january-2021/ Wed, 03 Feb 2021 17:47:34 +0000 https://puri.sm/?p=71016 January has been a very busy month on the Librem 5 front. Each week we continue to ship out more Librem 5s to backers and we now have a good sense of the average number of phones we can ship out each week.

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]]> Librem 14 Launch FAQ https://puri.sm/posts/librem-14-launch-faq/ Tue, 07 Jul 2020 09:45:36 +0000 https://puri.sm/?p=68642 There has been a lot of excitement ever since we announced the Librem 14 last week. There has also been quite a few questions. In this post we’ll go through some of the most Frequently Asked Questions for those of you still deciding whether to pre-order and take advantage of our discount: Q: When will […]

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]]> An Interview with fphemeral: Community Member & Librem 5 Early Adopter https://puri.sm/posts/an-interview-with-fphemeral-librem-5-early-adopter/ Wed, 26 Feb 2020 16:11:04 +0000 https://puri.sm/?p=67462 I recently had the pleasure of chatting with fphemeral, a longtime Purism community member, Librem 13 user and Librem 5 early-adopter. What stood out about fphemeral’s story was how big of role community and the the flexibility of our products played on his journey to improved privacy. Like many of our passionate community members, fphemeral […]

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]]> Initial Split payments financing options now available https://puri.sm/posts/splitit-payments-financing-introduction/ Fri, 23 Nov 2018 19:05:00 +0000 https://puri.sm/?p=61527 It is no secret that our hardware products are not only high-quality but also involve a lot of R&D overhead to make the Librem laptops and phones possible: our software & firmware development and support (and any additional R&D to enable us to grow and better serve you) has to be paid out of the […]

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]]> Upcoming March 2018 events: LibrePlanet, Reddit AMA https://puri.sm/posts/march-2018-events/ Fri, 23 Mar 2018 21:16:39 +0000 https://puri.sm/?p=49791 Ask us anything at LibrePlanet 2018 We are proud to announce that we will be attending and sponsoring the Free Software Foundation’s flagship conference, LibrePlanet, at the MIT this week-end on March 24-25th. We will also be manning a booth there, where you can try out our Librem laptops and see one of our i.MX […]

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]]> Guest Post: Why I Bought a Librem Laptop for my Daughter https://puri.sm/posts/guest-post-why-i-bought-a-librem-laptop-for-my-daughter/ Sun, 06 Aug 2017 21:12:38 +0000 https://puri.sm/?p=20923 I bought a Librem 13 for my 12 year-old daughter and couldn’t be happier about it. She wanted a new computer; and I, like a lot of parents, wanted to get something that is the best for her, but also offers some safety features, security from all these hacking threats, and that would give me peace […]

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]]> Website and forums: Easier, Better, Faster, Stronger. https://puri.sm/posts/website-and-forums-easier-better-faster-stronger/ Fri, 09 Jun 2017 15:24:24 +0000 https://puri.sm/?p=19159 We are happy to announce that we have recently deployed our new forums, running Discourse! The provide a modern, pleasant-to-use dedicated discussion tool. We have tested them out with early adopters over the past few weeks, and they are a real joy to use. You can now participate too, at forums.puri.sm. What’s special about Discourse? Besides […]

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]]> Releasing the beta of PureOS 3 https://puri.sm/posts/pureos3-beta/ Thu, 23 Mar 2017 15:00:27 +0000 https://puri.sm/?p=16568 After our alpha release in November, we are today releasing the beta for PureOS 3.0, which we intend to release as a final release in time for our upcoming new laptop batch shipment (more news on that soon). As PureOS uses a rolling release model, software all across the stack continued to receive updates since […]

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]]> A new PureOS website https://puri.sm/posts/a-new-pureos-website/ Mon, 06 Feb 2017 21:09:59 +0000 https://puri.sm/?p=14473 I’m happy to announce that I have put together a new website dedicated to PureOS, with its own domain name: https://pureos.net/ I created the PureOS website from scratch and made sure that not only is PureOS freedom-and privacy-respecting, its website would be as well. It enforces HTTPS. It is Icecat and Tor friendly. There is […]

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]]> Le Capitole du Libre https://puri.sm/posts/le-capitole-du-libre-2016/ Mon, 12 Dec 2016 22:01:37 +0000 https://puri.sm/?p=10841 I was at “Le Capitole du Libre” on the 19th and 20th of November. It is a Free Software event that takes place every year in the city of Toulouse, in France. I had a booth there, presenting the Librem 13 to visitors during the whole event. I had a very good time! The organization […]

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