We have added a support forum to our website. This community support forum, that is also backed by Purism staff, is just in its infancy stages, and we plan to expand upon the tools available this as usage grows.
The forum has two categories right now, one for Librem hardware, and a second one for PureOS and software.
As more and more Librem laptops are making it into the wild, we wanted a place where users could ask questions and have those questions (and hopefully answers) searchable by other users.